Contact AlchemiiEmail support
The fastest way to reach us is by email. We read every message and reply within 1–2 business days.
When emailing about a transaction issue, include your wallet address (public key only — never share your private key or seed phrase) and the transaction signature from Solscan so we can investigate quickly.
Social channels
For updates, launch announcements, and quick questions, follow us on Twitter:
Partnerships and integrations
If you run a wallet, RPC provider, launchpad, analytics product, or media outlet covering the Solana memecoin space and want to integrate or collaborate with Alchemii, send a brief at support@alchemii.io with subject line “Partnership”.
Bug reports and feature requests
Found a bug, have a feature idea, or want a chain or DEX we don't currently support? Email us with as much detail as possible — wallet address (public), browser/device, network (mainnet/devnet), and the steps to reproduce. Screenshots help.
What we don't do
We cannot recover funds sent to a wrong address, reverse a token deployment, or modify on-chain state after the fact. Solana transactions are final and Alchemii is non-custodial — everything is signed by your own wallet. Always double-check parameters in your wallet before approving.
We also do not offer financial, investment, or legal advice. See our Terms of Service.